Terms of service

Curbgloss is an online directory that helps car owners find and contact independent car detailers. Detailers are independent businesses, not employees or agents of Curbgloss.

For customers

Using Curbgloss to search and send requests is free. Prices are set by each detailer. Your agreement for any service is between you and the detailer, including scheduling and the quality of the work.

Paying online

When a detailer offers it, you can choose to pay online or in person. Online payments are processed by Stripe; we never see your card number. You pay the detailer's price plus a card processing fee shown before you pay. We hold the payment and send it to the detailer when you confirm the job is done, or 48 hours after the detailer marks it done if you don't confirm or report a problem. If you cancel more than 24 hours before the visit, you get a full refund. If you cancel later, 50% of the service price goes to the detailer and the rest is refunded; the card fee is not refunded. If the detailer cancels, you get a full refund. If you report a problem, we hold the payment until it's resolved.

For detailers

Detailers must give accurate information, use the equipment they show us, and respond to requests in good faith. We may remove profiles that mislead customers.

Reviews

Only customers with a completed job can leave a review. We may remove reviews that are abusive or unrelated to the service.

Liability

Curbgloss is not responsible for services performed by detailers. To the extent allowed by law, Curbgloss is provided as is.